Conclusion to Part Three: Restoring the
Balance of the Dimensions of Effectiveness
Although our accounts have brought to light the many singular aspects of
conducting a human factors assessment, our analyses have allowed us to clarify
certain consistencies in the specialists’ practices and regulation methods
characteristic of the control system that frame their activity. These are the
existence of a reference model of organization, the use of two types of analysis
(comparison with the reference model and causal analysis), the use of two
models of knowledge production (field, involvement) and the practice of two
forms of regulation (based on compliance and deterrence, respectively).
After listing the constraints and objectives of the human ...