9 Human Capital, Technological Capabilities, and Productivity: Firm-level Evidence
9.1 Introduction
Over the past two decades, the rapid technological changes have made it imperative for the organization to build dynamic technological capabilities for competing in the highly turbulent business environment. Nevertheless, the development of the latest technological capacities must not be at the expense of reducing the productivity of the existing business operations. The simultaneous pursuit of technological capacities and productivity requires a firm to think out of the box and develop such resource(s), tangible and intangible, that allows a firm to simultaneously pursue the productivity and technology capabilities ...
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