Index

A

Accenture, 26
accurate self-assessment, 103
active people engagement, 103
adjustability, 10
Amazon, 131, 132
Andrea Adams Trust, 69–70
application service providers, 65
Ashford Borough Council, 35
assets, 19
attitudinal research, 89
Australia, 118

B

baby boomers, 111–19
vs Generation X, 111
balanced scorecard, 46–7
basic assets, 10
behaviour, 38, 42–5
behavioural modelling, 13–15
beliefs, 78–9
beliefs-directed leadership, 83
beliefs-directed mindsets, 79
beliefs-directed styles, 79
biology-based epistemology, 80, 83
‘bofs’ See Gen X
bootlicking See toadyism
‘bottom-up’ philosophy, 29
brain-based epistemology, 78
bullying, 68–9

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