Chapter 5Bringing Human-Centered Design into Agile

DOI: 10.4324/9781003188520-8

Project management, at its heart, is about risk management. Traditional project delivery methods rely on a waterfall approach to managing project risks. The phases in this process are usually analysis, requirements gathering, design, construction, testing, and deployment (or something similar). The thinking is that by conducting a review before each stage, project managers can minimize risk simply by ensuring that work on the next phase does not begin until work on the previous phase is completed. This is more difficult than it sounds, however. How can they know if the work is really complete?

In waterfall, design happened in specific and sometimes lengthy stages. ...

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