CHAPTER 14 Evaluation of Multimodal Interfaces for Ambient Intelligence

Sebastian Möller, Klaus-Peter Engelbrecht,Christine Kühnel,Anja Naumann,Ina Wechsung,Benjamin Weiss

Quality and Usability Lab, Deutsche Telekom Laboratories, TU Berlin, Berlin, Germany

  • 14.1 Introduction 348
  • 14.2 Performance and Quality Taxonomy 350
  • 14.3 Quality Factors 351
  • 14.4 Interaction Performance Aspects 352
  • 14.5 Quality Aspects 353
  • 14.6 Application Examples 355
    • 14.6.1 INSPIRE and MediaScout 355
    • 14.6.2 Evaluation Constructs 356
    • 14.6.3 Evaluation of Output Metaphors 358
    • 14.6.4 Evaluation of the Quality of an Embodied Conversational Agent 361
    • 14.6.5 Comparison of Questionnaires 363
  • 14.7 Conclusions and Future Work 367
  • Acknowledgment 368
  • References 368

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