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Human Factors in the Chemical and Process Industries by The Keil The Keil Centre, Janette Edmonds

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Chapter 23

Managing performance under pressure

C. Amati, K. Gray and J. Foley

Abstract

This chapter presents the rationale for implementing a comprehensive approach (primary, secondary, and tertiary level interventions) to building resilience and managing psychological well-being in organizations. Within this framework practical recommendations are provided that help both individual employees and organizations develop good habits that sustain longer-term health and productivity as well as enable people to perform under pressure. This includes guidance on how the key physiological, emotional, behavioral, and cognitive signs and symptoms of acute and chronic states of strain and distress can be identified and managed. Particular emphasis is placed ...

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