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Human Factors in Process Plant Operation by David A. Strobhar

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7

Selection and Training

We were walking through the tasks an operator had to perform in response to a power failure in order to understand the tasks and the level of effort required. We briefed the operator in the control room as to what we were doing. Once outside, the operator asked, “What am I supposed to do?” I said, “Show us what you would do if there was a momentary power loss.” “No,” he explained, “What am I supposed to do in a power loss?” Clearly, he had no idea what to do. I suggested, “I’m not an operator on this unit, but securing the fired heaters is a typical first step.” So off we went to secure the heaters. The operator had been working for less than a year but was considered fully trained and qualified. If I know more about ...

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