Skip to Main Content
Human Factors of a Global Society
book

Human Factors of a Global Society

by Tadeusz Marek, Waldemar Karwowski, Marek Frankowicz, Jussi Kantola, Pavel Zgaga
June 2014
Beginner to intermediate content levelBeginner to intermediate
1177 pages
50h 23m
English
CRC Press
Content preview from Human Factors of a Global Society
473Business Process Management in Polish Public Administration
redUced neW employee IndUcTIon TIme
Often, the weakest link in the public administration processes is employees who are ill prepared
to perform them. This is why so many negative opinions regarding the quality of the work done
by the public services focus on employees’ competence, their personal manner, and their empathy.
This applies to some degree to experienced employees who may be burned out professionally, but
it also applies to new employees who have not been given sufcient training or support in the form
of standards for action on processes. Often, they are aware of their lack of competence and attempt
to cover up for it with an arrogant, unpleasant manner. A professiona ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Communicate with Teams More Effectively

Communicate with Teams More Effectively

Charles Humble
The University Challenge

The University Challenge

Edward Byrne, Charles Clarke

Publisher Resources

ISBN: 9781466572867