717Technology-Enhanced Learning in Higher Education
Another important competence from the students’ point a view is the communication compe-
tence. Communicating online has different characteristics from to communicating f2f; however,
students expect the same availability from the teacher, which means that they expect the teacher to
be available every time, and this expectation must be managed before the course.
FINAL CONSIDERATIONS
This paper stems from the development of a Quality Evaluation Framework for TEL. Specically,
we aimed to present the rst phase of developing a framework that relates to the development of a
Reference Framework and its design process. We presented several statements and linked criteria
that can be used as standa