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Virtualization of Hospital
Processes in Forming
the Knowledge-Based
Organization
Joanna Bartnicka and Teodor Winkler
INTRODUCTION
Hospital processes are characterized by a high degree of complexity, which is connected with the
complexity of the structure of the participants in the processes; the complexity of the technical
infrastructure, including specialized equipment and medical instruments; and most of all, the com-
plexity of information resources and knowledge needed for them to be carried out effectively and
efciently. Here, we take account of the key media of storage of such resources, which is the hospital
staff. Therefore, the p ...