APPENDIX A

Employee Engagement

Introduction

Employee engagement is simply the integration of motivation, performance, and business. It refers to physically, cognitively, and emotionally connecting employees with their work roles. A fully engaged employee will have a positive and motivational state of mind and genuine willingness to contribute to the success of the organization. The engaged employee will usually have a mix of job satisfaction, organizational commitment, job involvement, and feeling of empowerment. Through employee engagement initiatives, management can achieve improved performance and productivity.

According to a global workforce study, nearly two-thirds (65%) of more than 32,000 full-time workers participated in this study ...

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