Human Resource Management 2e

CHAPTER 18

Workers’ Participation and Empowerment

CHAPTER OBJECTIVES

After reading this chapter, you should be able to:

1. Enumerate the objectives, features and levels of workers’ participation in management
2. List the essential prerequisites for an effective workers’ participation in management
3. Explain the obstacles faced by effective workers’ participation in management
4. List the steps in the employee empowerment process
5. Explain the importance of employee empowerment
6. Understand the barriers to employee empowerment

Western Coalfield Limited is one of the subsidiaries of Coal India limited and is classified as a mini-ratna category-one public sector company in the coal industry. It has a workforce of over 66,000 employees and accounted ...