PART ONE

HUMAN RESOURCES MANAGEMENT IN CONTEXT

Public and nonprofit organizations are confronting a variety of economic, technological, legal, and cultural changes with which they must cope effectively if they are to remain viable. The key to viability is well-trained and flexible employees. To be responsive to the constantly changing environment, agencies must integrate their human resources management (HRM) needs with their long-term strategic plans. The four chapters in this part explain how society and workplaces have changed and the strategic human resources management (SHRM) implications of these changes for organizations.

Chapter 1 discusses some of the differences between public sector agencies and nonprofit organizations. It reviews ...

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