Human Resources Management Success: The Ulrich Collection (3 Books)

9

Roles for HR Professionals

To what extent do our HR professionals play employee advocate, human capital developer, functional expert, strategic partner, and leadership roles?

VALUE IS DEFINED by the receiver more than the giver. But the giver has to know what value is and when and how to create it. In terms of HR work, this translates to mastery of certain roles and competencies. Roles define what work must be done; competencies define how work is done. This chapter addresses the roles that allow HR professionals to add value; chapter 10 addresses the competencies those roles require.

But what is a role? A role is an identity as seen in the completion of this phrase: to deliver value as an HR professional, I must be a ____________. Figure ...