Staff turnover in a pharmaceutical and healthcare company
Introduction
The organisation is a multinational pharmaceutical and healthcare supply company, with its main Chinese operation located in Shanghai. With a change of management and a reordering of priorities, this has led to substantial dissatisfaction among sales staff, who fear that their autonomy is threatened due to an increasing emphasis on management systems. This change of management style by the new general manager has resulted in a high staff turnover among sales staff due to, among other things, loss of income as a result of increased competition among other healthcare supply companies and the new managerial approach being introduced.
Resulting from these changes, a major ...
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