A New Approach to Leadership
This book introduces a new approach to leadership based more on personal relationships than transactional role relationships.
The good news: employee engagement, empowerment, organizational agility, ambidexterity, innovation . . . all of this can flourish in the rapidly changing world when the fundamental relationship between leaders and followers, helpers and clients, and providers and customers becomes more personalized and cooperative.
The bad news: continued deception, scandals, high turnover of disengaged talent, safety and quality problems in industry and health care, all the way to corruption and abuse of power at the highest levels of industry and politics, driven by financial expediency and the obsession ...