Hybrid Project Management

13Leadership in a Hybrid Environment

Leadership is a critical part of project success. It involves strategic skills, such as communicating the project vision, goals, and objectives, and people skills, such as emotional intelligence, motivation, and team development. Project leaders are responsible for inspiring their teams to reach the intended project outcomes. On a hybrid project, there may be some team members who require a hands‐on approach and other team members who are self‐organizing. This requires the project manager to be skilled in situational leadership in order to apply the right style of leadership at the right time.

In this chapter we will discuss emotional intelligence as a foundational skill needed to know how to best lead your team. Emotional intelligence includes motivation; however, because this is such a significant topic, we will look at several factors that influence motivation.

On hybrid projects you are likely to have Agile teams that practice servant leadership and are self‐organizing. We will look at how you can utilize situational leadership to know how and when to support these practices on hybrid projects. Regardless of whether you have a predictive, adaptive, or hybrid project, there are some key practices involved with developing high‐performing teams. These will be covered so you can apply them regardless of the structure of your teams.

EMOTIONAL INTELLIGENCE

According to Dr. Daniel Goleman, “A person can have the best training in the world, ...