Design study for non eLiterate user: Case of mobile phone interface

Restyandito & A.H.S. Chan

Department of Systems Engineering and Engineering Management, City University of Hong Kong, Hong Kong

N.T.S. Saptadi

Department of Information Technology, Atma Jaya University, Makassar, Indonesia

A.W. Mahastama

Department of Information Technology, Duta Wacana Christian University, Yogyakarta, Indonesia

ABSTRACT: Technology has become more affordable and penetrates every aspect of daily life, even in developing country like Indonesia. However, many of the users in developing countries are still having difficulty in using the technologies due to lack of experience as they undergo a technology leap. This paper will look at one of the commonly used technology ...

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