5.4. Design considerations
All e-business solution designs must include details about how to use solutions and products that enable flexibility, scalability, reliability, security, manageability, and security. However, there are a few other design considerations to include as well. Here is a list of a few, but not all, additional items that you should consider as part of the e-business solution design:
Availability and performance
Configurations management, operations, and ease of use
When considering support during the design process, be sure to include plan for end-user support, customer service, and feedback mechanisms.
End-user support means that you ensure that the right information ...