Chapter 12. IBM Electronic Service Agent for System z 181
12.8 HMC activation
To activate the HMC Service Agent, follow these steps:
1. Log on as
ASCADMIN.
2. The HMC menu (shown in Figure 12-8) opens. In the upper pane, select Console
Actions.
3. Now the HMC menu displays options in the Console Actions Work Area (bottom area in
Figure 12-8). Select Hardware Management Console Settings.
Figure 12-8 HMC menu
4. A pop-up window opens on the HMC menu and displays an IP address. Record the
address. You need this address to complete a field in the Service Agent collection
attributes. Then, click the icon in upper left corner and select Close to close this pop-up
window.
5. In the Console Actions Work Area (shown in the lower pane in Figure 12-8), select Enable
Electronic Service Agent for zSeries.
6. The Service Agent License Agreement window (shown in Figure 12-9 on page 182)
opens. To continue with the Service Agent activation process, page through the
agreement and select I AGREE.
Tip: The following steps are for Service Agent processes. They do not have any
relationship to the focal point HMC reporting errors on processors.
182 IBM Electronic Services: Support using Automation and Web Tools
Figure 12-9 Service Agent for System z: License Agreement window
7. Next, client contact information (shown in Figure 12-10) is used to register this HMC with
Service Agent and IBM. IBM uses this information to communicate regarding service
requests. Change or correct any of the client information as necessary. Click Continue.
Figure 12-10 Service Agent for System z: Updating client information
Chapter 12. IBM Electronic Service Agent for System z 183
8. The Electronic Service Agent License Agreement window (shown in Figure 12-11) allows
you to enable or disable subsections of the Service Agent and set the FTP password used
by the z/OS software to send information to the HMC. Select the boxes that you want to
enable. Enter an FTP password that must also be entered into the z/OS software. Click
Continue when you finish.
Figure 12-11 Service Agent for System z: Enabling or disabling the types of data to send to IBM
9. In the next window, select the time of day for the daily transmission of the inventory
information that is sent to IBM. Click Finish to complete the configuration process and
store the data within the HMC.
The HMC sends the automatic registration transaction to IBM. This transaction must be
completed before IBM can accept any problem or inventory transactions.
10.Add a step in the EREP JCL job to run and capture Service Agent data.
11.Create started task IDs and started task entries in the STARTED RACF class for
HESRDLOG using the supplied sample job.
12.Configure Service Agent by editing dataset hlq.HESPARMS. Change the HMC IP address
and HMC FTP password to match that of your installation.
13.Start the hardware collection. Start the HESRDLOG procedure in the SYS1.PROCLIB
dataset.
14.Enable a scheduled collection for the data types of your choice.
15.Enable collection and reporting for software data, performance data, or both.
You have activated Service Agent for System z.
184 IBM Electronic Services: Support using Automation and Web Tools

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