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IBM Sametime 8.5.2 Administration Guide by Thomas Duff, Marie L. Scott, Gabriella Davis

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Troubleshooting or tuning your network for Sametime

In the event that you may need to troubleshoot network issues or tune your network for Sametime, we have provided some resources for you. Especially after an installation or migration, you may find that servers and/or clients are not connecting and, therefore, may need to troubleshoot what may ultimately be a network issue. One tool that is good to have in your administrator's toolkit is the Wireshark Network Analyzer. This allows you to "sniff" network traffic to see what is occurring during a network transmission. Of course, check with your network administrators to see if they permit this type of tool before you start analyzing network traffic.

What clients are connecting to your servers and ...

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