O'Reilly logo

IBM Sametime 8.5.2 Administration Guide by Thomas Duff, Marie L. Scott, Gabriella Davis

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Troubleshooting Business Cards

As Business Cards are so visible, this feature is usually the first thing people notice if they stop working. Understanding how to find and resolve a Business Card problem is critical to a successful deployment. The Business Cards are managed by the UserInfo servlet and service on the Community Server, so in most cases problems with Business Cards are usually isolated to just the display of Business Cards. Issues with the feature do not tend to impact other services such as chat or meetings, but as with any system issue, especially in large environments, it is prudent to resolve any issues with Business Cards first.

The first thing to consider when troubleshooting a Business Cards issue is that the UserInfo servlet ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required