Chapter 4 Troubleshooting Problems with Your Computer

THE FOLLOWING IC3 GS4: COMPUTER FUNDAMENTALS EXAM OBJECTIVES ARE COVERED IN THIS CHAPTER:

  • ✓ Software
    • Explain the concepts associated with version control of Operating System (OS) software. Further explain how the OS version can affect the compatibility of other software on the PC.
    • Demonstrate how to identify and remove a virus or other malware from an infected PC.
    • Explain what ’safe mode’ is in popular PC operating systems (OSs), and how and when it should be used when troubleshooting problems on a personal computer system.
    • Explain where and how to find information beyond that stored on the PC to help troubleshoot problems on a PC. List popular Knowledge base, forums, and self-help web ...

Get IC3: Internet and Computing Core Certification Computing Fundamentals Study Guide now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial