Chapter 13Taking the First Step
Faith is taking the first step even when you can’t see the whole staircase.
—MARTIN LUTHER KING, JR.
The problems that plague today’s social sector do not begin with a failed mission. Nor do they stem from a lack of drive among government and the nonprofit organizations engaged in making our world a better place. The root of many failures in the sector can instead be traced to the failure on the part of many organizations to adopt and fully leverage the natural advantages of a high-performance measurement culture.
Social sector organizations continue to err on one side or the other of the measurement equation. Many leaders and funders make decisions from their hearts but miss the opportunity to align their ...
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