CHAPTER 4

KNOW THYSELF

“Knowing what is right is like deep water in the heart; a wise person draws from the well within.”1

—ANCIENT PROVERB

A close friend of mine is a business school professor who uses innovative learning techniques such as simulations to teach students about the realities of corporate life. One afternoon his students formed two teams and negotiated a mock business deal. One team decided to disadvantage the other team by misleading them about what they would do if the other team made some concessions on the terms of the deal. They sold the new terms under the guise that everyone achieved a better deal. When it became clear that ...

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