Impact Measurement and Outcomes Evaluation Using Salesforce for Nonprofits: A Guide to Data-Driven Frameworks

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023

D. MacDonaldImpact Measurement and Outcomes Evaluation Using Salesforce for Nonprofitshttps://doi.org/10.1007/978-1-4842-9708-7_5

5. Creating the Framework in Salesforce

Dustin MacDonald¹  

(1)

Sigourney, IA, USA

 

Now that you’ve created a theory of change, you are ready to begin using Salesforce to build out this theory of change. If you are already using Salesforce, you likely already have a data model in place. If this is a new program, however, you will need to do some prep work.

As a business analyst, you will need to understand how to translate nonprofit program requirements into Salesforce features and functions so that you can ask questions with sufficient ...