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Implementing IBM by Kendall Scott, Darren W. Pulsipher, Christian D. Buckley

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Chapter 3. Selling Your Team on Change Management

One of the most difficult aspects of building solid technology is setting up the lines of communication in your organization. No out-of-the-box solution will solve all of your organization’s data and communication needs. However, a good policy is to err on the side of too much information, and subsequently pare back your tools and systems as your organization becomes more consistent in its delivery of your product, as teams adjust to working together, and as your overall business processes become more refined.

One software company’s experience may sound familiar to some. It was a growing company with a largely development-centric management team. They were growing quickly, finding it more and more ...

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