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Implementing SAP® CRM
book

Implementing SAP® CRM

by Vivek Kale
December 2014
Intermediate to advanced content levelIntermediate to advanced
513 pages
18h 48m
English
Auerbach Publications
Content preview from Implementing SAP® CRM
98Implementing SAP
®
CRM
3.2.2 Cost Reduction Approach
is is one of the most direct ways of justifying an investment for the introduction of infor-
mation systems. Assuming that the benets from the new systems are equal to or greater than
the existing system, one simply compares the costs of the proposed system with the existing
system. A variation on this approach is the value-added analysis of the related business processes
within the organization. In this approach, that is, the essence of the BPM approach presented in
Chapter 7, the organization essentially identies the non-value-added tasks and either eliminates
them or substitutes for ...
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Publisher Resources

ISBN: 9781482231427