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Implementing SAP® CRM
book

Implementing SAP® CRM

by Vivek Kale
December 2014
Intermediate to advanced content levelIntermediate to advanced
513 pages
18h 48m
English
Auerbach Publications
Content preview from Implementing SAP® CRM
108Implementing SAP
®
CRM
Table 3.3 (Continued ) CRM Evaluation: Technical Issues
Item
No.
Item Description Available Congured Upgraded Third
Party
Absent
13. Are there clear, brief, and well-documented instructions to guide the user through
the system?
14. Are error messages well formatted, clear, and well documented?
15. Are the error correction options and instructions satisfactory?
16. Are single-key action commands used to speed the interaction of the user?
17. Does it have a help management system? Is contextual help available on a eld or a
program?
18. Does it have a database management system or utilize a variety of standard
RDBMSs ...
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Publisher Resources

ISBN: 9781482231427