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Implementing SAP® CRM
book

Implementing SAP® CRM

by Vivek Kale
December 2014
Intermediate to advanced content levelIntermediate to advanced
513 pages
18h 48m
English
Auerbach Publications
Content preview from Implementing SAP® CRM
CRM Evaluation113
Table 3.4 CRM Evaluation: Installation and Operation Issues
Item
No.
Description Available Congured Upgraded Third
Party
Absent
1. Are the vendor’s and purchaser’s installation responsibilities clearly dened?
2. Are installation specications dened clearly?
3. Does the vendor have a manual or computer-assisted installation procedure?
4. Does the conguration of the installation depend on the specics of the enterprise,
and is there enough assistance available via documentation or vendor personnel?
5. Are the acceptance criteria clearly dened?
6. Does the operation of the system need extensive training for computer operators ...
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Publisher Resources

ISBN: 9781482231427