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Implementing SAP® CRM
book

Implementing SAP® CRM

by Vivek Kale
December 2014
Intermediate to advanced content levelIntermediate to advanced
513 pages
18h 48m
English
Auerbach Publications
Content preview from Implementing SAP® CRM
SAP CRM Implementation Project Cycle191
6.6.2 Materials
e material inputs needed would be
1. Hardware: Servers (database, application, data warehouse, communications, network,
e-mail, and so on) and client PCs
2. Networking: Hardware and software
3. Software: CRM, front-end GUI software, data warehouse, DBMS, operating system, oce
automation systems, and so on
4. Project Oce and SAP CRM Center infrastructure
6.6.3 Manpower
e manpower resources essential are
1. Executive management
2. Senior ocers
3. Technical personnel
4. System administrative and support personnel
5. Oce administrative and support personnel
6. Super users
7. End users
6.6.4 Time Period
e duration of a SAP CRM project for SMEs might range from 4 to 9months.
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Publisher Resources

ISBN: 9781482231427