Skip to Main Content
Implementing SAP® CRM
book

Implementing SAP® CRM

by Vivek Kale
December 2014
Intermediate to advanced content levelIntermediate to advanced
513 pages
18h 48m
English
Auerbach Publications
Content preview from Implementing SAP® CRM
300Implementing SAP
®
CRM
10.4.1 People Integration
People integration ensures that users are empowered to the following:
10.4.1.1 Multichannel Access
Customers are demanding more access and interaction points with their suppliers. In addition
to getting more information from the companies with which they do business, customers are
demanding more ways of interacting with those companies—including mobile phone, e-mail,
Web, and regular mail. SAP Mobile Infrastructure enables members of the enterprise to work
remotely independent of the networks and be able to conduct time-critical business processes in
an oine mode.
SAP Mobile Client, which is ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

CRM

CRM

Jeffrey Peel
CRM For Dummies

CRM For Dummies

Lars Helgeson

Publisher Resources

ISBN: 9781482231427