SAP CRM Application Environment ◾ 305
stored in several repositories like le servers, groupware system, or document management sys-
tems. SAP KM uses several precongured repository managers to integrate these repositories and
serves as the central role-specic point of entry for all unstructured information irrespective of
the nature of the data (text documents, presentation, or HTML les) or data sources (le servers,
intranet, or the World Wide Web). Content management services enable the usage of various KM
functions across all these varieties in a uniform manner.
e search functions nds documents in all repositories that are integrated in SAP KM, but
in the results list, the system displays only those documents for which the user has read ...