354 ◾ Implementing SAP
®
CRM
12.9.1 Project Strategy
As has been mentioned in Chapter 1, Section 1.2.1.4 “Information as the New Resource,” imple-
menting SAP will benet the company only when it starts using the information made available
by a productive SAP system as a resource. For this, it is essential that all the base modules are
implemented and go into production. Otherwise, the system will function merely as a system for
recording and reporting on the past performance.
12.9.2 Project Planning and Monitoring
e issues of reporting the progress of the project can lead to contention among project mem-
bers. Considering that SAP implementation projects are driven by the business managers, even
decisions like whether to employ packaged soft ...