Chapter 38. Process Monitoring

Traditionally, monitoring has focused on determining the status of individual components such as databases and application servers. While that type of monitoring continues to be important, it needs to be augmented with the monitoring of the business processes that are executing across the enterprise environment. This monitoring is important for a number of reasons:

1. Detecting breakdowns (outright failures) in business processes. This enables the enterprise to determine the health and availability of the processes. Viewed after the fact, this information enables the enterprise to determine whether the processes are actually providing the levels of service that the enterprise requires. Monitored in real time, this ...

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