Chapter . Strategic Learning

Significant changes have taken place in the training world. Traditional training departments are now called learning departments, and performance consulting and knowledge management are terms and organizational functions that most trainers have become familiar with.

An even more dramatic change is the growing need for training departments to become strategic partners in organizations to ensure that their programs enable the future success of organizations and contribute to bottom lines. This need can be fulfilled by identifying and taking advantage of strategic learning opportunities.

Strategic learning differs from tactical learning in that it tends to be driven by a corporate strategy or at least supports a corporate ...

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