Chapter 7Reviewing, Refreshing, and Communicating Strategy

Is strategy more art than science? As with innovation, many people think that strategy is largely a result of inspiration. The truth is that there is as much science to the process as there is art. It requires a disciplined process driven by time and events. From IT’s perspective, strategy also requires that IT have resources in the room at the earliest points in the conversation when strategic plans are in formulation at the divisional level, since IT should have a role in shaping those plans. The substance of those plans should shape the strategy of IT. This logic extends to the corporate strategy as well, and, fortunately, an increasing number of CIOs report to CEOs.1 Thus they ...

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