“The best way to escape from a problem is to solve it.”
Total Quality data Management (TQdM) is not a program, and it is not simply a process of data measurement or data cleansing. Rather, TQdM is:
TQdM is the habit of continual information process improvement of two categories of processes:
Information systems development processes that define information, develop and implement business processes, information systems, and information architecture and databases.
Business and manufacturing processes that create, update, and delete data, distribute or disseminate information, and retrieve or present information to information producers and knowledge workers.
TQdM seeks to accomplish this by integrating quality management beliefs, principles, and methods into the culture of the enterprise.
This chapter provides a big-picture view of the TQdM methodology. It will help you understand the context for information quality improvement, ...