CHAPTER 9
Case Study: Carilion Health System
Here is a practical case study that includes performance appraisal, the development of a performance improvement plan, and follow-up coaching to improve employee performance. It contains principles, forms, and techniques that can be adapted to any size or type of organization.
Creating Synergy Between Coaching and Performance Management
JEANNE ARMENTROUT, RN, MSN, FABC, AND CHERYL BENNETT, RN, MSN CARILION HEALTH SYSTEM CORPORATE UNIVERSITY, ROANOKE, VIRGINIA
Performance management is a continuous process in which the manager engages in two-way communication with employees regarding expectations, ...
Get Improving Employee Performance Through Appraisal and Coaching, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
