Chapter 1 People Management
Introduction
Businesses with a depot infrastructure operating commercial fleets will employ the majority of all colleagues at depot, and these colleagues will be broadly split into two groups, warehouse and or store employees who are static and work to structured shift patterns in depot and drivers who operate the commercial vehicle fleet from the depot and who service customers on location, this latter community is essentially a mobile workforce requiring specific management techniques. The number and role of static “warehouse” employees is a function of the volume and complexity of the product stored and the frequency with which the fleet and external suppliers require loading and ...
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