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chapter three
Novel concepts of
reliability technology
Peter Drucker has said that innovation—that is, activities increasing the
value and satisfaction that consumers experience—raises the productivity
and protability of economic resources.
*
He added that to pursue higher
goals, actions taken toward those goals must not simply be performed
better, but must also be performed differently—that is, specic new pro-
cesses that go beyond current habitual behaviors should be established.
Such processes are generated by new methodologies that reect novel
concepts. A willingness to evaluate concepts that are commonly accepted
uncritically ...