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chapter six
Failure analysis for
accurate corrections
In order to make products highly reliable, three kinds of specialists must
work together organically: the product developer, the reliability engineer,
and the failure analyst. The task of the product developer, sometimes
called the “know how” specialist, is to improve a product’s performance
and decrease its cost. The reliability engineer is the failure mechanism
specialist who identies reliability issues lying dormant in the product.
The job of the failure analyst, or the “know why” specialist, is to analyze
in depth the failures identied, both inside and outside the compa