So many people were involved in helping me write this book that it is impossible to acknowledge everyone. However, I’d like to start off by thanking my editor, Christina Parisi, for her assistance and for the confidence she has shown in me. She has always been a great support to me on the different projects we have worked on. I would also like to thank Jim Bessent, Associate Editor with AMACOM. Jim has been a pleasure to work with.

As always, I’d like to acknowledge my four primary mentors, Joe Thompson, Tom Lastowka, Bill Snyder, and Paul Gustavson, as well the many other people who have mentored me over the years, including but not limited to Pat McLagan, Peggy Hutcheson, Ann Hermann-Nehdi, Paul Draper, Alan Checketts, Rick ...

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