Improving the Test Process

2	The Context of Improvement

If your intention is to improve the test process in your project or organization, you will need to convince managers, business owners, and fellow testers of the necessity for this and explain to them how to you intend to proceed.

This chapter addresses these fundamental issues and sets the overall context for test process improvement. It starts by asking the basic questions “Why improve testing?” and “What things can I improve?” and then goes on to consider the subject of (product) quality, both in general terms and with regard to different stakeholders. Following this, an overview is provided of the systematic methods and approaches available that can help to achieve the quality objectives in your project or ...