In Search of Authenticity: Now More Than Ever, Soft Skills Are Needed

In an environment where organizations and their people are experiencing greater and faster change—often highly disruptive change—it's crucial that more emphasis be placed on identifying and developing executives who possess emotional intelligence skills in addition to the more traditional leadership competencies. Among other things, today's leaders need to manage the dynamic tension between a sense of urgency and realistic patience and between optimism and realism and openness.