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Inclusion Breakthrough by Judith Katz, Frederick Miller

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Chapter 5Leveraging a Diverse Workforce

Most organizations believe that having a diverse workforce in itself will create value. In reality, having a diverse workforce is just having an under-leveraged asset unless there is strategic intent to unleash that diversity with the critical elements to support it. Less than that results in nothing more than a diversity in a box effort.

Strategies that focus on minimizing conflicts and other possible negative consequences of bringing different kinds of people together—are nothing more than status-quo strategies that maintain diversity in a box. To leverage diversity—to yield greater engagement, interaction, stimulation, and exploration of a wider range of possible solutions—disagreements and conflicts ...

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