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Chapter 6Community and Social Responsibility

In the past few years, many organizations have come to recognize the strategic advantage of being socially responsible and investing in their local communities. Just as the new implied workforce contract calls for a two-way investment, an organization’s relationship with the community must also be reciprocal.

An effective inclusion breakthrough strategy cannot focus solely within the walls of the organization. To thrive, companies must develop beneficial partnerships with the people, organizations, and communities that provide them with their workforce, customers, suppliers, and distributors. They need healthy communities in which talented people will choose to live—communities with effective ...

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