9Individual Readiness for Engagement
9.1 Introduction
The activities performed by individuals are the pathways by which organizations achieve their goals and overall business success. A recognition by leadership that each individual employee has a role that is important to the organization achieving the goals and mission is important. This public recognition by leadership provides the glue that bonds and enhances acceptance of and support of organizational goals because employees believe that they are valuable to the organization and take pride in their work. Not only must leaders recognize the importance and contribution of the individual employee, but they must also demonstrate this belief in the way they communicate ...
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