Chapter 12
Coaching and Giving Feedback
IN THIS CHAPTER
Harnessing employee potential through coaching and feedback
Differentiating between coaching and feedback
Using Situational Leadership
Steering clear of common feedback pitfalls
Giving well-planned and well-executed feedback
Leaders play a crucial role in unlocking the full potential of diverse talent within organizations. By prioritizing coaching and feedback, leaders contribute to the individual growth, inclusivity, and enhanced performance of their teams. And they contribute not only to the well-being of individuals but also to the overall strength and resilience of the organization.
Early in my career as a young, single woman of color I sought to move up the corporate ladder but too often found myself being overlooked and undervalued — doing the work, getting the results, but not getting noticed, promoted, or given the specific feedback to help me to grow. In fact, in several companies I was labeled as “high potential” and ...