4. Emotions and Stress
Case 11: Managing Nurses at Arunya
Word length: 700 (short)
Primary concepts: Emotional intelligence, Goleman’s EI framework, motivation, self-awareness, empathy, emotional regulation, social awareness
Case 12: Find a Solution, Not a Problem
Word length: 1200 (short)
Primary concepts: Stress, coping mechanisms, emotional vs. problem coping, approach-avoidance, resilience
Related concepts: Belongingness at work, meaningful work
Case 13: Managers Who Care
Word length: 1700 (long)
Primary concepts: Emotional intelligence, EI competencies
Related concepts:
Set 1: Responsible leadership, leadership development
Set 2: Organizational culture, a culture of care
CASE 11
Managing Nurses at Arunya*
It won’t be an exaggeration to ...
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